Frequently Asked Questions

Below are answers to some Frequently Asked Questions (FAQs) about the Symphony experience. We hope this information is helpful and makes your first time with the El Paso Symphony a pleasant one!

Q. Where are El Paso Symphony performances held?

A. Generally, El Paso Symphony performances are held in the Plaza Theatre located downtown on Mills Street. Location map.

Q. What do I wear?

A. At our performances you will see a wide variety of clothing, including suits, khakis, slacks and skirts. Generally, business casual is a good way to go!


Q. Can I bring children?

A. Children 5 and over are welcome to attend our regular classical concerts.

Q. How long are the performances?

A. Generally, our concerts begin at 7:30pm. Most performances last about 2 hours, including a 15 minute intermission.

Q. When should I arrive?

A. We recommend you arrive at least 30 minutes prior to the start of the performance. This will allow time to find parking and to find your seat in the theater. Once the concert has started patrons will be seated at appropriate intervals.

Q. What if I'm late?

A. Late arrivals to concerts will be seated at the first appropriate seating break in consideration of the performers and other patrons. It is possible that persons arriving late may not be seated in their own seats until intermission.

Q. Where do I park?

A. Parking is available in the Convention Center parking garage located on Santa Fe Street for a fee. Free parking is available in various locations near the Theatre. Please allow ample time for parking. Theatre doors open an hour-and-a-half prior to the start of the performance. Handicap designated parking is available in the Chamber of Commerce and City Hall parking lots for a fee. Shuttle service is available prior to and after the concerts. The shuttle will make rounds from the Convention Center and Handicap parking lots and will take patrons to The Plaza Theatre.

Q. When do I clap?

A. For most repertoire, it is appropriate to clap at the completion of the piece. Most symphonies consist of numerous "movements." Movements are like chapters in a book. They usually have a short pause in between them. The story isn't complete until all the chapters have been read. The conductor may keep his back to the audience or hands raised between movements indicating that the piece is not over. When the piece is over the conductor will lower his baton completely and then turn to face the audience. It is customary that the audience clap only at the completion of the entire symphony. Please feel free to show your appreciation at the end of the piece. If you're not sure, just wait until the rest of the audience begins clapping.


Patrons with Disabilities:

Patrons with special concerns may call our offices at (915) 532-3776 for assistance in making their concert experience more comfortable. Hearing assistant devices and wheelchairs are available, simply call us 24 hours prior to your scheduled performance to make arrangements.

General Information:

The use of recording devices and cameras is strictly prohibited at all performances. Pagers and cellular phones must be turned off before entering the concert hall. Food and drinks may be enjoyed in the lobby but are not permitted in the concert hall. Smoking is not permitted in the Plaza Theatre.



Have any additional questions that are not answered above? Ask us by filling out our contact form. We can't promise to have the answers to all your questions, but we will do our best to try!

Texas
El Paso Museums & Cultural Affairs Department

Programs and artists are subject to change without notice. The El Paso Symphony is made possible with the support of the City of El Paso Museums and Cultural Affairs Department and the Texas Commission on the Arts.